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I asked them about canceling my policy and was told I needed to speak to a cancelation specialist. Reviews for Stanley Warranty, also known as Stanley Safe Club, here on HomeWarrantyReviews.com are almost entirely negative. The reviews reflect an apparent trend of the company not honoring its promises to customers or contractors who performed repairs on its behalf. Many of the worst reviews mention repair contractors pursuing payments from the homeowners after Stanley Warranty failed to fulfill its duty to make those payments in a timely manner. We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company.
Come back to HomeWarrantyReviews.com for updates as we learn more about the fallout from Stanley Warranty’s announcement.
Very Poor Customer Service
The agent was polite and patient while I was deciding if the plan was what I wanted. She explained the plan thoroughly helping me understand the benefits to purchasing it. Both Eric and Andreas were helpful and informative. The extra time Andreas spent making sure I understood everything about the Stanley Safe Club seemed to go a step beyond his required duty. His full explanations about the features and my cautious and nervous questions allied all my fears.
PeopleClaim is a new way to resolve disputes online without lawyers or mediators. By inviting suggestions from the public, disputing parties get ideas that can lead to settlement – and the person who contributed them can win a reward. I think you should receive the pro-rata amount minus the $50 cancellation fee, per their terms.
Businesses
Just bought a coverage for kitchen appliances. I tried to contact customer service about unclear details in agreement. I cancelled the coverage same day after reading multiple complains. Will see how many years it will take to get my money back. Unfortunately Customers rarely put in reviews when they are happy.
It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim. How those businesses take care of those complaints is what separates good businesses from the rest. I called asking to cancel a police of a car, for 3 times I asked them if everything was ok and my card will not be charged, but my card was charged.
Stanley Home Warranty (aka Stanley Safe Club) Complaint 288450 Details
Among the state’s specific complaints against the company were alleged offenses that specifically involved Stanley’s home service contract customers. Stanley also operated a business unit which provided consumers with extended service agreements for motor vehicles, commonly called auto warranties. The hold time and the music is enough to make you want to hang up and contact a different company not to mention it is not great for blood pressure. To top it off after a long hold time you are very likely going to get disconnected.
Working with the sales people was a nonthreatening, very pleasant experience. And if you are a Stanley Warranty customer who would like to share information with other readers in the same boat as you then please share your story in the comments section below. Here’s a quick analysis that we can provide to readers seeking more information about Stanley Warranty’s abrupt closure and the precedences set by other companies that pulled this same move in recent years.
Our 2022 Transparency Report has landed
Aggrieved parties are invited to use PeopleClaim's dispute resolution process free of charge or choose premium options that may help resolve disputes faster. I have purchased Stanley Home Warranty's so called best plan with a premium of about $850/y ear. My first service call was for an AC unit problem, it took two weeks, tens of phone calls, hours spent on hold, several strategically ... The company statistics seen here display two important pieces of information about the business.
The lead information obtained will be sent to the respective companies as selected by the readers. However, the lead will be shared with a similar company if the selected company either doesn't participate in Leads Program or doesn't respond. Log inwith your PeopleClaim account or with Facebook. Discover, negotiate, and help settle this dispute.
It’s quite likely that this story will end the same way it did for customers of Sensible Home Warranty in 2014 when that company disappeared overnight. But that should not stop consumers willing to do whatever they can to seek justice. Readers who wish to pursue legal action should immediately seek advice from an attorney, preferably one with experience with defunct service contract companies. PeopleClaim helps resolve consumer and commercial complaints against businesses, professionals, government agencies, or individuals by exposing bad business practices and unfair treatment.
Since then the page has accumulated 1 consumer complaint. On average users reported $500.00 of damages. Show customers why they should trust your business over your competitors... A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.
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